The Top 7 Restaurant Complaints that Waiters and Servers Should Pay Attention To

rude restaurant servers top the list of consumer complaints when eating outIt might seem a little silly, that a restaurant guest would ask their waiter “Did you just say something under your breath?”, thinking they may have heard a barely audible insult from someone they were paying to simply bring them something to eat. But it’s exactly what WikiHow’s website advises in a whole list of “How to deal with a rude restaurant server” tips, surprisingly enough.

How sad is it that people whose job requires so little expertise, effort, and skills, would actually even risk coming across as rude and potentially lose the opportunity to earn more money. From a solely selfish perspective, it is still completely illogical. But when considering mere professionalism or human kindness which we’d hope might grace the most basic of social or commercial transactions, it’s downright despicable.

And perhaps not shockingly, rude waiters and servers at restaurants tops the list of guest and consumer complaints during a survey taken just 4 years ago, and it’s probably only gotten worse since then. As a former upscale casual dining server myself, I find it to be downright deplorable.

Let’s take a look at some of the most common gripes from guests when out attempting to enjoy a meal.

The Top 7 Restaurant Complaints that Waiters and Servers Should Pay Attention To


-Dirty forks, spoons, knives, glasses, or table (76%)
-Unsanitary or inadequate restroom facilities (73%)
-Impolite or condescending waiters and waitresses (72%)
-Servers and waitstaff with a sloppy appearance or bad hygiene (67%)
-Food and drinks served at the wrong temperature (66%)
-Meals are not what you ordered (62%)
-Feeling pressured to hurry up and finish or leave by the restaurant server (61%)

I want you to notice something. Out of the 7 top complaints, notice how the restaurant waiter/server is occupying 3 slots of disgust from guests dining out.

These things are totally preventable, but it takes conscious thought and action, as well as a sincere heart and underlying, fundamental motivation and purpose by restaurant servers, to ensure that they are at least providing the minimum satisfactory guest dining experience, much less going above and beyond, which I explain in great detail in my Waiting Tables Video Master Class.

It all starts with first impressions, like how a guest is treated upon immediately entering the restaurant and assessing the basics- where to sit, do they perceive a positive dining experience when eating out, and is the restaurant a good value.

How to Be a Great Restaurant Host or Hostess


When looking at the results of the 1003 people surveyed by Consumer Reports as to what their biggest complaints were when dining out at restaurants, you might be surprised if you are a restaurant employee to see so many basic, fundamental issues that really should simply never be.

Now, while in some cases waiters and servers are actually paid to be rude, because it is the theme of the restaurant, most diners and restaurant patrons usually seek out positive and friendly service, and tip accordingly.

Rude Restaurant Servers Are Also a Burden on Co-Workers

Aside from filling up your business’s Yelp page with a litany of negative customer reviews, bad waiters are also losing themselves money, and creating a toxic environment for the actual good waiters and waitresses who show up ready to do the job every shift.

This is one of the reasons I ultimately quit working in restaurants. I was an above-average server with a good heart. I suffered from the same financial issues as other staff members in the place of business, but the difference was I always attempted to make money outside of the restaurant, and I never complained at work unless it was just disastrously slow, which was rare by the time I left my last serving assignment a mere 10 yards from the famous Santa Monica Pier in Los Angeles.

I was consistently in the upper half of the waitstaff in terms of selling gift and loyalty cards, I made good tips, and notwithstanding a long drive to and from work and finding parking which was usually a big chore, I did not mind serving, and saw it as my opportunity to bring a small amount of joy and ease into hard working people’s lives for an hour or 2.

But even I had to move on, and being good at waiting tables as well as side hustling is what helped me eventually get out of that environment, and it came at the exact right time, because our best All-American college educated employee got his bike stolen and his life threatened by an illegal immigrant/Obama easy-issue VISA border hopper who was working in the kitchen, and that was the last straw.

Conclusion on the Biggest Beef with Restaurants that is Not Expressly Cow Related

If you are a restaurant general manager, supervisor, bartender, server, waiter, waitress, bus boy, food runner, host or hostess, that is trying to improve both your own financial situation and the world around you, then consider checking out the Waiting Tables Video Master Class. It’s only 20 bucks and also comes with a free gift that’s perfect for helping restaurant staff make money even when they’re not at their primary occupation, because no one can control consumer demand or how many hours you get on the schedule.

video training for making more tips for waiters bartenders and restaurant servers

Check it Out Here

Watch: the Stop Snoring Video that has the Internet Triggered

web search sleep apnea and snoringThe Internet is a great place to research and obtain new information on a variety of topics, especially common ills and symptoms of health issues before they get out of hand. No longer do you have to rely solely upon the town doctor or your best friend’s cousin for “expert” advice on matters of health and medicine.

Now you can get info about topics like snoring and sleep apnea online.

So when I made a video about snoring, it got positive responses, and also a lot of negative ones too. Actually, some of the comments were nothing less than pure outrage.

News anchors on MSNBC tell you to buy a dying stock market everyday before the entire economy tanks, people lose their houses and retirement, their life savings- and nobody bats an eye.

A guy gets on the internet and tells people not to trust the medical establishment regarding surgery to correct sleep apnea or the CPAP device for a lifelong dependency to a potentially temporary condition, to exercise and diet to reduce sleep apnea and snoring- and the whole world loses its mind.

Snoring and Sleep Apnea Video

Oh boy. Some guy expresses an opinion and people go crazy. “Are you a doctor?”. “I’m reporting you to the [insert alphabet soup agency name here]!”. “Do you even HAVE sleep apnea, PAL/BUD/IDIOT?”

You get the idea.

So today, in the interest of coming to a better understanding of these topics, I’ve decided to research this even more to answer what should be the obvious questions in hopes of everyone learning more.

Because you Snore, does it mean you have Sleep Apnea?

About 90 million Americans snore, and about half or more of those people may have OSA or obstructive sleep apnea, the most common type of sleep apnea. The other form of sleep apnea is CSA, or central sleep apnea, which has more to do with the central nervous’s system having an inability to control the involuntary impulse that humans have to breathe without consciously thinking about it.

Just because you snore does not mean you have sleep apnea. People with sleep apnea are usually known to snore and wake themselves up throughout the night, while regular mild snorers can go a whole night without waking themselves up. Sleep apnea sufferers are also known to be very sleep throughout the day, and sleep with their mouths open. Also, sleep apnea patients may snore more loudly than the typical person who snores.

Risk factors for snoring and sleep apnea within your control

The risk factors for sleep apnea that you can control yourself to reduce snoring and sleep apnea alike are diet, exercise, medications, alcohol and cigarette consumption, and the position in which you sleep at night.

Other risk factors for sleep apnea that may or may not be within your direct control are: your genetics, your age and gender (as males age they are at higher risk), as well as your sinuses and ability to breathe through your nose.

Regardless of which category you might belong to, just remember that people who snore and have sleep apnea often incur a 40% greater chance of premature death than their peers. So it will behoove you proactively find a solution to either problem. Additionally, anyone with common sense can see that snoring is a sort of gateway into sleep apnea, though not a guarantee for the condition.

But since snoring and sleep apnea are most often occurring due to some type of blockage in the airway, you can see how they both belong together in the discussion. Just remember that about 38,000 people die annually from sleep apnea related heart disease. It is putting a major stress on your health and your vital organs.

One thing is for sure: Oxygen is essential.

If you are sure of your snoring problem, but unsure whether you have sleep apnea or not, you can start off by trying out some lower level remedies while simultaneously seeking out expert certified medical care and a sleep study to determine if you have obstructive or even central sleep apnea.

cpap alternatives and an oral appliance to treat snoringSome low level solutions for snoring that are not too expensive for trying out include stop snoring mouthpieces, nasal dilators, taking an honest look at your current weight, exercise, and diet regime, and trying a different sleep position or even a stop snoring pillow.

Once You Start CPAP, is it Forever?

This is an important question to answer, and why I recommend people start out small and eliminate all the risk factors within their own control first before moving onto the heavy duty equipment which could require a life-long commitment.

To answer the question though, once you start CPAP, you only get the benefits of the device with continued use. So in other words, once you start, yes, you are required to keep using it. While some people note residual benefits of CPAP even on days they skip using the machine, these benefits usually go away after a few days as the throat goes back to normal positioning outside of other structural or major bodily changes.

Conclusion on Stop Snoring and Sleep Apnea Videos Online

Newfound knowledge these days is often readily available and at our fingertips in a matter of seconds…

And with this trend comes a digital jungle that you will have to machete your way through in hopes of gleaning useful (and hopefully true) tidbits of information as you compile your own understanding of what’s going on in the world, and with your own health.

While most people probably inherently understand this, that it’s ultimately up to them to decide if what they are reading/watching/listening to is accurate and makes sense, there are of course the exceptions that expect anyone who films a YouTube video to be a certified expert on the topic to which they speak.

How Can Hostels and Hotel Managers Prevent and Wipe Out Bed Bugs?

how hotel managers and travelers can prevent and get rid of bed bugsWhether you are the manager of a hotel or a frequent traveler who likes to check out reviews online before making your reservations for overnight stays at home or abroad, you know the feeling you get when you see a prior guest write one of those super negative reviews in all CAPS saying “BED BUGS, STAY AWAY!!! WOKE UP WITH RED BITES”.

But before you think there’s something majorly wrong with your hotel or home stay, just remember how common bed bug sightings and outbreaks have become all around the world. Recently in the heartland of America at a public library bed bugs were even found hiding out: “Bartlesville library identifies, isolates and exterminates bed bugs after recent outbreak“. But it’s not because bedbugs enjoy catching up on their favorite classic novelists why they might be at a library.

What Bed Bugs Like the Most

Bed bugs, aka cimex lectularius, love warm, carpeted or clothed areas, are usually but not always active at night, and are often found in high traffic areas, which explains why they’d be at a motel, hotel, library, or even lurking on bus seats in Philadelphia like the video below shows:

Imagine the horror of such a bus trip from bed bug hell. But it’s sadly become an unavoidable reality to discover bedbugs at random places in public when you’d least expect (or like). There is some good news though for people who have been bitten or have caught these hitch-hikers catching rides with humans back to their homes to further breed and infest.

Good News about Bed Bugs

While bed bug bites are extremely nerve-wracking and annoying, especially when you realize what the heck is going on, and while they may itch and burn (wait you said there’s good news?)… the good news is that the bites themselves are usually relatively harmless. The burning and itching from bed bug bites are actually allergic reactions from your skin to the bites, so it doesn’t mean your dying.

Next, the bites don’t contain venom so there’s not an immediate threat of death or passing out. However, people who live in retirement homes should be a little concerned if they themselves are anemic or suffer from blood issues, because obviously you need your blood! And anemia patients may suffer hardest.

Finally, there IS something you can do to fight the nasty creepy crawly bed bug invaders, and it doesn’t have to break the bank either so even if you are on a small budget then you don’t have to worry about a bed bug exterminator being the next pest to bleed you dry!

Positive Steps to Effective Bedbug Removal

As was the case in a local report of Gary Elementary School having a longtime standing feud with bed bugs, the first and most important is to identify and isolate the source, if any, of the bed bugs that are frequently showing up everywhere. This is because, just like at the elementary school, you can regularly fumigate and spray for bedbugs with limited effectiveness- especially if the source of the bed bugs keeps coming back, which in this story was one child the school staff positively recognized, even offering to fumigate the child’s home, with little to no response from parents.

If you are fortunate enough to have identified the location of hiding, potential source and extent of a bed bug presence, the next step is removal and prevention. This can be accomplished by cleaning the affected areas like a 5-Star General was going to visit and inspect tomorrow, as well as removing all bedding materials and going to the laundromat to wash and dry on extremely high heat, which usually kills of the parasitic bedbugs cheaply.

Next, to prevent a recurrence from happening, fortunately you DO NOT HAVE TO GET AN EXTERMINATOR. Exterminator costs for bed bugs can get into the hundreds and thousands of dollars quite quickly, so you’ll want to keep the cost of eliminating bed bugs from getting out of control or becoming a slave to the Orkin company.

This can be accomplished by laying down a preventative measure like a bed bug powder derived from completely natural, non-chemical sources. Believe it or not, they do and have existed for 100’s of years! Over regulation and a pre-existing monopoly on pest control in the Western World have effectively prevented new bed bug remedies and solutions from entering the market, even though this one type of bed bug killer is so safe that I would be comfortable eating it. I’m not joking!

I know it sounds unbelievable, but a $20 dollar dare would make me 20 bucks richer right now for any takers. I have eaten natural freshwater silica based bed bug killers before with zero problem! But, you don’t want to breathe the stuff, because that’s where I goofed once demonstrating this product type and felt like I was going to drown.

Not fun.

The Not-So Scary Conclusion on Bed Bugs

As we have learned today, bed bugs are a nasty public menace, but not one that cannot be exterminated without chemicals or costly heat treatments from Terminex. We hope you’ll rely on natural solutions that are safe for yourself, your customers, your family, and the whole world moving forward.

Good night, sleep tight- and we’ll just leave it at that!